Supervising Legal Assistant - California
We are Farmers!
We are... more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Remote ( #LI-Remote )
This is a fully virtual/remote position leading a team of California Legal Assistants!
Job Summary
This position will be responsible for overseeing the daily operations of the legal assistant team who provide assistance to attorneys in multiple branch offices. This role will ensure efficient case management including oversight, development, training, and performance management of assigned legal assistants. Strong knowledge of legal procedures, excellent organizational skills, and the ability to mentor and lead a team.
Essential Job Functions
• Oversees the development and training of assigned legal support staff.
• Monitors all aspects of team performance management including customer experience, work product quality, productivity, and compliance with strategy and objectives.
• Manages the performance of legal assistants and legal administration clerks to ensure efficiency and productivity in multiple branch legal offices.
• Interfaces with assigned personnel to resolve workflow problems, process improvement needs, and concerns.
• Fosters an inclusive work environment where behaviors lead to positive operational outcomes.
• Recruits, hires, conducts onboarding, and training for new support staff.
• Oversees administrative tasks and training of support staff. Implements training programs and manages clerical PTO and coverage.
• Develops and implements professional development plans for support staff.
• Performs other duties as assigned to support the legal office operations.
Physical Actions
This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.
Education Requirements
High School Diploma or equivalent required. Bachelors degree preferred.
Experience Requirements
Minimum five years of administrative support and/or civil litigation experience required. Leadership experience preferred.
Benefits
• Farmers offers a competitive salary commensurate with experience, qualifications and location.
o CA Only: $66,560 - $104,610
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer
Job Location(s): US - CA
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.
